Refund Policy
Our Commitment
At Midnight Studios, we take pride in delivering high-quality, custom creative work. Our refund policy is designed to be clear, honest, and fair for both our clients and our team.
When Refunds Are Available
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Before Work Begins:
If a project is canceled before any work starts, we’ll issue a full refund of any advance payment. -
After Work Has Started:
Once work begins or resources are committed, advance payments become non-refundable to cover our time and creative effort. -
Unsatisfied with Results:
If you are not satisfied with the final delivery, contact us within 7 days. We offer revisions as outlined in your project agreement. Refunds are generally not offered after delivery, but we always aim to resolve concerns. -
In Case of Non-Delivery:
If Midnight Studios cannot deliver the agreed-upon service, a partial or full refund will be given depending on the stage of the project. -
Digital Deliverables:
Due to the nature of digital files, completed and delivered work is non-refundable.
Need Help?
Questions or concerns?
Email us at gireesh_mali@midnightstudios.design — we’re always happy to help clarify our process. You can also reach us through Instagram or WhatsApp